FLYTRAVIO – GLOBAL PRIVACY POLICY - India
1. INTRODUCTION Comment Highlight FlyTravio (“we”, “our”, “us”) is committed to protecting personal data across all jurisdictions where we operate, including Australia, India, EU/UK, and global markets. This Privacy Policy explains:
• What data we collect
• How we use it
• Who we share it with
• Your rights
2. DATA CONTROLLER / ENTITY STRUCTURE
Depending on your location:
• Australia: FlyTravio Pty Ltd
• India: Fly Travio Global Pvt Ltd
• Global Users: Relevant contracting entity
Contact: privacy@flytravio.com
3. PERSONAL DATA WE COLLECT
3.1 Customer Data
• Full name, DOB, gender
• Passport / ID details
• Contact info (email, phone)
• Billing & payment data
• Travel preferences
3.2 Booking Data
• Flight, hotel, package details
• Travel history
• Special requests (meals, accessibility)
3.3 Technical Data
• IP address
• Device/browser info
• Cookies & tracking data
3.4 Sensitive Data (Limited Use)
• Health/disability info (only when required for travel services)
4. HOW WE USE PERSONAL DATA
Primary Purposes
• Booking processing & confirmations
• Payment processing
• Customer support
Secondary Purposes
• Personalization & recommendations
• Marketing (with consent)
• Fraud detection
Legal Basis (GDPR Alignment)
• Contract performance
• Legal obligation
• Legitimate interest
• Consent (marketing/cookies)
5. DATA SHARING & DISCLOSURE
5.1 Travel Suppliers
• Airlines, hotels, DMCs
• Required for booking fulfilment
5.2 Payment Providers
• Gateways (multi-currency processing)
• Fraud prevention systems
5.3 Technology Partners
• CRM systems
• Cloud hosting (AWS/GCP/Azure)
• Analytics tools
5.4 Legal & Regulatory Authorities
• When required by law
6. CROSS-BORDER DATA TRANSFERS
Data may be transferred between:
• Australia
• India
• EU/UK
• USA / global cloud infrastructure
Safeguards:
• Standard Contractual Clauses (SCCs)
• Data processing agreements
• Secure encryption
7. DATA RETENTION
• Booking data: 5–7 years (tax/legal compliance)
• Marketing data: until consent withdrawn
• Payment data: as per PCI-DSS requirements
8. DATA SECURITY
We implement:
• Encryption (at rest & in transit)
• Role-based access control
• OTP verification systems
• Fraud monitoring
9. USER RIGHTS
Under GDPR / Global Laws
Users may:
• Access their data
• Correct inaccuracies
• Request deletion
• Restrict processing
• Data portability Contact: privacy@flytravio.com
10. MARKETING COMMUNICATIONS
• Opt-in required
• Unsubscribe available at all times
• No spam or misleading promotions
11. CHILDREN’S PRIVACY
• Services not intended for children under 18
• Data collected only via guardians
12. THIRD-PARTY LINKS
FlyTravio is not responsible for:
• External websites
• Supplier privacy practices
13. CHANGES TO POLICY
• Updates posted on website
• Continued use = acceptance
FLYTRAVIO – GLOBAL PRIVACY POLICY - Australia
1. INTRODUCTION FlyTravio (“we”, “our”, “us”) is committed to protecting personal data across all jurisdictions where we operate, including Australia, India, EU/UK, and global markets.
This Privacy Policy explains:
• What data we collect
• How we use it
• Who we share it with
• Your rights
2. DATA CONTROLLER / ENTITY STRUCTURE
Depending on your location:
• Australia: FlyTravio Pty Ltd
• India: Fly Travio Global Pvt Ltd
• Global Users: Relevant contracting entity
Contact: privacy@flytravio.com
3. PERSONAL DATA WE COLLECT
3.1 Customer DataCommentHighlight
• Full name, DOB, gender
• Passport / ID details
• Contact info (email, phone)
• Billing & payment data
• Travel preferences
3.2 Booking Data
• Flight, hotel, package details
• Travel history
• Special requests (meals, accessibility)
3.3 Technical Data
• IP address
• Device/browser info
• Cookies & tracking data
3.4 Sensitive Data (Limited Use)
• Health/disability info (only when required for travel services)
4. HOW WE USE PERSONAL DATA
Primary Purposes
• Booking processing & confirmations
• Payment processing
• Customer support
Secondary Purposes
• Personalization & recommendations
• Marketing (with consent)
• Fraud detection
Legal Basis (GDPR Alignment)
• Contract performance
• Legal obligation
• Legitimate interest
• Consent (marketing/cookies)
5. DATA SHARING & DISCLOSURE
5.1 Travel Suppliers
• Airlines, hotels, DMCs
• Required for booking fulfilment
5.2 Payment Providers
• Gateways (multi-currency processing)
• Fraud prevention systems
5.3 Technology Partners
• CRM systems
• Cloud hosting (AWS/GCP/Azure)
• Analytics tools
5.4 Legal & Regulatory Authorities
• When required by law
6. CROSS-BORDER DATA TRANSFERS
Data may be transferred between:
• Australia
• India
• EU/UK
• USA / global cloud infrastructure
Safeguards:
• Standard Contractual Clauses (SCCs)
• Data processing agreements
• Secure encryption
7. DATA RETENTION
• Booking data: 5–7 years (tax/legal compliance)
• Marketing data: until consent withdrawn
• Payment data: as per PCI-DSS requirements
8. DATA SECURITY
We implement:
• Encryption (at rest & in transit)
• Role-based access control
• OTP verification systems
• Fraud monitoring
9. USER RIGHTS
Under GDPR / Global Laws
Users may:
• Access their data
• Correct inaccuracies
• Request deletion
• Restrict processing
• Data portability Contact: privacy@flytravio.com
10. MARKETING COMMUNICATIONS
• Opt-in required
• Unsubscribe available at all times
• No spam or misleading promotions
11. CHILDREN’S PRIVACY
• Services not intended for children under 18
• Data collected only via guardians
12. THIRD-PARTY LINKS
FlyTravio is not responsible for:
• External websites
• Supplier privacy practices
13. CHANGES TO POLICY
• Updates posted on website
• Continued use = acceptance